fbpx

FAQS

FIND ANSWERS TO YOUR
QUESTIONS, OR CONTACT US ON:
[email protected]

  • General questions
  • ShoeFIT service
  • Sports podiatry
  • Moon boot fitting
  • Running assessment
  • runrFIT social club
  • Athletics coaching

General questions

What are your opening hours?
We’re open seven days a week during the following hours.

Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 6pm
Friday: 10am - 6pm
Saturday: 9am - 5pm
Sunday: 10am - 3pm

Our sports podiatry services are by appointment. See here for booking availability www.runningscience.com.au/book-runners-clinic

Do I need to make an appointment?

You don’t need to make an appointment for a shoeFIT, although we recommend it so you’re not waiting around. For podiatry, moon boot fittings and running assessments, you’ll need to make an appointment, which can be done online, by calling us on (02) 9810 0032 or emailing us at [email protected]

What is the cost of a fitting?

Our shoe fitting service is inclusive in the shoe price (with intention to purchase). For those looking for a standalone shoe fit and analysis (without purchasing a shoe), the cost is $60

How long does a ShoeFIT take?

Please allow 30 minutes for the shoeFit process

I just want the same shoes as before, do I still need a fitting?

Brands change their designs, materials, fit and even sizing every season. Even the same model and brand of shoe this year will fit differently to the one you bought last year. Human bodies (feet included) change in many different ways as we age. Your feet can spread out more if you become pregnant or if your body weight increases or decreases. We can also develop anomalies like swollen toe joints, nerve damage, bone deformities and many other things that can and do change the shape of your feet. We strongly recommend a re-fit to ensure the shoe will perform correctly for you. *These are some of the reasons why we don`t sell shoes online or over the phone*

Do I need a referral to see a sports podiatrist?

No, you don’t need a referral but we can work with your health practitioners to ensure the best outcome for you.

How much does an appointment cost?

Our clinic appointments are dependent on the service being received. As a guide an Initial Consultation is $150, and Initial Running Technique Session $180. Subsequent Consultations start at $130. Other fees may apply for things such as: 3D foot scan, orthoses and other products.

Can I claim sports podiatry on my private health insurance?

This will depend on your insurer and the extras that are covered - please check with them. We can offer on-the-spot claims via HICAPS if you’re covered by your private health.

How many appointments will I need?

This completely depends on your injuries and/or goals. Some complaints require a single session, some are more complex and require follow ups. This can be discussed during your initial consultation.

Do you fit and recommend orthotics?

Our sports podiatrists prescribe custom and semi-custom orthoses depending on requirements. After an assessment of biomechanics, a 3D scan is performed and prescription arranged for the orthoses. Orthoses are tailored completely to the individual depending on many factors such as the injury, body weight, patients medical history, previous surgeries and activity levels.

Do I need a referral for a moon boot fitting?

No, you don’t need a referral for a moon boot.

How much does a moon boot cost?

Standard boots start at $180, inflatable and adjustable boots start at $360. Any formal consultations or treatment are excluded.

Can I claim the appointment on private health insurance?

You may be able to claim a portion of the fitting under private health insurance.

What do I need to bring to my running assessment?

Shorts, tights, your running shoes and something comfortable to run in!

How far will I be expected to run?

This depends on your ability and injury status. A new runner who is still developing base fitness may only perform a few minutes, combining walking with running. An experienced runner may spend more time being assessed. The focus of the running technique session is about analysis – filming, chatting, implementing changes. It’s less focussed on running large distances.

I’m not a runner / I’ve only just started running. Can I join?

Yes, all levels of runners are welcome. Our sessions are tailored to the group, with options to cater for beginners and those recovering from injury or at different points of their training cycle.

Where and when are the sessions held?

Sessions are held on Tuesday to Thursday mornings. You can find out more here.

How much does it cost to join runrFIT?

We recently made the decision to make our group training sessions free for our community. So there's no cost!

How do I sign up?

Just email us at [email protected] to let us know when you're turning up and we can go from there!

What level of athletes can join the coaching?

The athletics group is for anyone from beginners to elite athletes who want to have fun getting faster and experience how regular, intelligently designed, consistent training can lead to improvement.

Where and when are the sessions held?

Tuesday and Thursday afternoons from 4-6pm at Sydney Olympic Park Athletics Centre (SOPAC).

Who takes the coaching sessions?

Chris Jefferis is the athletics coach at Running Science. He currently holds Athletics Australia level 2 coaching certification. He coaches distances from the 100m sprint up to 10k. Chris will occasionally be assisted by other members of the Running Science team to manage the training sessions.

How can I find out about the coaching sessions?

Just call the shop and we’ll get Chris to give you a call back.

Do the sessions involve one-on-one coaching?

The sessions will involve some one-on-one coaching, so long as time and the group size continues to permit it. It may be possible to book additional individually coached sessions if needed.

How are sessions outside of Tuesday and Thursday organised?

Group sessions on Saturday and Sunday will also be scheduled but the coach will drop in to supervise these sessions only occasionally. The training program will, for some athletes, outline gym sessions and running sessions beyond these 4 scheduled sessions, to be done by athletes in their own time or to self-organise to do with other athletes. For a description of the benefits of joining the athletics training group please see here.